I've found the best and most fastest way to get a live agent with DirecTV Support.

Follow these steps:

  1. https://www.directv.com/support/stream/
  2. Scroll to the bottom of the page and click on Chat Now
    09-p9032-directv-0-chat.jpg
  3. Select the service you need help with: Example: DIRECTV Satellite
    09-p9032-directv-1-eva.jpg
  4. Select Technical Support
    09-p9032-directv-2-select-help.jpg
  5. Click Sign In
  6. Enter your username and password.
  7. Type: Representative
    09-p9032-directv-3-chat-representative.jpg
  8. Select Talk to an agent
    09-p9032-directv-4-chat-agent.jpg
  9. Select Technical Help
    09-p9032-directv-5-chat-technical-help.jpg
  10. A scan code will appear. Dont scan it, its a waste of time.
    09-p9032-directv-6-chat-scan-code.jpg
  11. Scroll up to see your wait time. You may have to wait depending on the time of day.
    09-p9032-directv-7-chat-wait.jpg
  12. Done

Hope that helps.